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OPERATIONS AGENTin Krakow, Poland

Requirements:

  • Reliable and goals-oriented
  • Fluent in German and English

Preferred qualifications:

  • Spanish fluency
  • 1-4 years of operations/analytical or related experience
  • Data driven decision making mentality and sound business judgment through strong analytical thinking
  • Relevant experience in logistics software &/or car services is a plus

Key aspects

  • Salary 3500 PLN net/month (Krakow)
  • Extensive training opportunities in Berlin
  • Dynamic work environment (we grew from a local operation to 550 cities worldwide in less than a year)
  • Handling critical projects for Fortune 500 companies and real impact on day-to-day operations

What is Talixo?

Talixo is a ground transportation startup providing software and transfers for corporations and companies in the travel sector. We operate in 550 cities, 90 countries worldwide. In large companies, we provide efficient software integrations and tools for Travel Arrangers, which make it easy to arrange taxi and limousine trips for people managing travel.

What you'll do:

  • Have a key role in the operations team, customer and driver relations management
  • Have a key role in all-passenger related processes (communication and dispatching)
  • Work closely with fleet operations and sales team to streamline processes
  • Help with onboarding drivers and corporate clients onto the Talixo system
  • Maintain and organize driver documentation
  • Find resolutions for driver issues and inquiries
  • Prompt issue resolution both in-person and over email
Apply for this position now:
send your CV to szkutnik@talixo.de